The Shack Revolution FAQ’s
Search the website for a keyword below, but if you can’t find an answer to your questions, please do get in touch.
Booking
When Are You Open?
Ordinarily, our office hours are Monday to Friday 8am till 5pm but we’re flexible. So if you can’t make it during these times, we’ll find a time when you’re free.
How Do I Visit The Venue?
To book a tour you can use our booking system on our website or simply drop us a message and we will be happy to arrange a viewing for you! We love showing people around and encourage you to bring your friends, family, children or pets along with you. We also host open days where you can book a slot or simply rock up. Check out our socials for more information.
How Do I View The Venue If I Can’t Visit?
If it’s not possible for you to visit us in person, we have other options available to you. We have a 3D tour on our website or we can arrange a virtual Zoom tour.
What Is The Booking Process?
We like to try and keep things simple for you. If you’ve decided you want to book with us, we’ll email an agreement for you to read through and sign. The whole process is digital, making it quick and easy. Once you have signed the agreement, we’ll hold your provisional date for 7 days. Your first invoice (50%of the venue fee) will be sent to you and must be paid within the 7 days.
What Do I Need To Pay For And When?
50% of the venue fee must be paid as a deposit within 7 days of booking. All remaining costs such as the remaining 50% of the venue fee, any agreed drinks orders or any additional charges must be finalised 6 weeks before your date and paid 4 weeks before.
Are There Any Hidden Fees?
No, we do not have any hidden fees. Any fees or charges will be discussed with you and other than the venue fee they are completely up to you.
If I Book, Where Do I Find My Details?
We use ‘Britevenue’ to manage our bookings. You’ll be given complete access to your own personal log in where you will find all of your details, anything you have paid for and access to your very own planning documents. An email will be sent once payment is made to explain all of this.
The Venue
What Is Your Capacity?
We have a full capacity of 150 people.
Do You Have Parking?
Yes, we have parking but it is limited to 4 spaces behind our gates, these spaces must be discussed with the venue manager prior to your day. We don’t have overnight parking.
Are You Dog Friendly?
Of course! If your dog is friendly, we are dog friendly!
Are Children Welcome?
Yes, children are welcome and we have plenty of activities to keep them occupied which are available in our portfolio.
Do You Have Disability Access?
Yes, we have full disability access and disabled facilities too. If you would need a ramp for access to the workshop, please let us know and we can ensure it is available for you
Do You Have Any Heating or Air Conditioning?
We are fully air conditioned throughout the venue and have multiple heating options for those chilly days.
Can I Get Married At Your Venue?
Of course, We are fully licensed and you can get married in our Lean-to or The Courtyard. Both spaces have a maximum capacity of 120 guests.
Can I Have a Religious Wedding at The Shack Revolution?
As a venue we are not registered as a ‘religious building’ so if you would like a legal religious wedding, you’d be required to go through your church or religious body.
How Many People Can I Have Seated At My Ceremony?
We can seat up to 120 guests in The Lean-to or outside in The Courtyard
Do You Cover The Registrar Fees?
We do not cover the registrar fees. You would be required to contact the Registrar's office if you would like to get married with us.
Can I Just Have My Ceremony Or Just My Reception?
You can do either! Our prices remain the same throughout.
Do I Need Wedding Insurance?
We recommend you look into wedding insurance options. This is completely up to you.
Do You Have Accommodation?
We do not have accommodation however we do have multiple Air BnB’s, hotels and places to stay in within a 5-minute walk of the venue.
How Secure Is Your Venue?
We have CCTV throughout the venue and our venue is locked and alarmed every night.
Do You Have Any Other Restrictions?
Not really, other than tanks most vehicles can access our venue and we welcome all walks of life through our door, including but not limited to pets, children and the inlaws.
Do You Have a Kitchen?
We have a large catering space available complete with:
6 ring gas hob oven
Turbo Fan Oven
300 Plate warmer
Large Commercial Fridges
Freezer Access
Work surfaces and trestle tables
(We do not have crockery, cutlery or pots and pans)
Do You Offer Food?
We do not cater ourselves but we do have a large selection of wonderful traders and caterers we can recommend to you.
Can I Bring My Own Caterers?
Of course you can. We welcome new faces and would love for you to choose the caterer you want!
Do You Have a Bar And When Does It Open And Close?
We do have a fully stocked cocktail bar with a wide selection of drinks to choose from. Depending on the booking you choose our bar can open from 10am until midnight. We do also offer an extended licence until 1am.
Are Other Suppliers Allowed To Serve Drinks?
We do not allow other vendors, traders or bar companies to sell drinks at our venue. All wet sales must go through The Shack Revolution.
Do You Include The Glassware?
Yes, we include glasses for you. We will supply, as standard, water glasses for your table. Wine glasses are also included if you order wine with us or decide to use corkage.
Do You Have Any Wines?
We have a carefully selected wine menu with something for everyone. Please ask and we can send this over to you.
Can I Request Speciality Drinks?
You can indeed, let us know what you are thinking and we can see if we can get this in for you or better yet make your favourite cocktail.
Can I Pre-order Any Drinks?
Of course you can, we would require your pre-drinks orders to be placed at least 6 weeks before your day to ensure that we get the correct stock in.
What Is Your Corkage Price?
Our corkage fee is £12 per bottle for wines and £15 per bottle for Fizz, this includes storage, refrigeration, glassware and serving.
What Furniture And Decorations Do You Have?
We have plenty of stuff that is included with the venue and highly recommend you check out our portfolio!
Can I Decorate The Walls Or Hang Stuff In The Venue?
Yes, you can. We don’t allow drilling or nailing into any of the brick, stone or steel. Feel free to hang things on the frames or pin things into the wood.
Do You Have Any Recommended Suppliers?
We have a wonderful ‘Little Black Book’ of suppliers for you to browse through. There are plenty of suppliers to choose from and we are always open to meet new ones too.
When Can I Or My Suppliers Have Access To The Venue?
Access time is 8am for weddings, until 1am. Any other days or times around will be subject to prior agreements with the venue manager.
When Can I Decorate?
Access to the venue will be from 8am on the day, if you feel you need more time you can always book the day before at a discounted rate (day and time of year dependent).
Any other days or times around this will be subject to prior agreements with the venue manager.
Can You Store Anything For Me?
Yes, we are happy to store things for up to 7 days before your day and for 7 days after. If anything is not collected after the 7 days, we will donate this to charity unless we are informed otherwise.
What Are My Music Options?
We have an integrated music system throughout the venue available for you to use (it will be managed by us). We have options to plug in a phone, laptop or other device. You are still welcome to bring in your own DJ, Band or Singer and they will need to provide their own PA. Music can be played in the venue until Midnight.
Can We Have Music Outside?
Yes, we have a live music licence (DJs and Bands) for our outside areas until 8pm. Our soundsystem also has speakers outside and can be played until midnight.
Do You Allow Confetti, Sparklers, Fireworks Or Fire Pits?
We allow confetti but it MUST be biodegradable this includes inside balloons (any confetti found to be non-biodegradable will be confiscated). We Allow Sparklers But Only In Our Outside Areas. We only allow fire pits if hired through us. Fireworks are strictly forbidden. Smoke bombs must be confirmed with us before use at the venue.
Do you have a projector?
Yes, and you’re welcome to use it and it can be connected to most devices.
What Do You Need From Me?
All of this will be explained to you via our booking process and the team will be on hand to answer any questions you may have.
On The Day Of Your Wedding or Event
Who Will Be There On The Day?
We provide a full team of staff including a designated venue manager to help throughout the day.
Who Decorates My Tables?
We will supply glassware and any decorations you may have chosen from our portfolio but we recommend you have someone to decorate for you.
Who Will Run My Day For Me?
We recommend designating a friend or family member to be your master of ceremonies. We are happy to assist however we cannot run your whole day.
Do I Need To Move Any Furniture Around?
We will move all furniture and do all the venue change overs for you throughout your day and timeline.
Who Keeps Contact With My Caterer?
We will require contact with your caterer but it will be your master of ceremonies who will need to ensure that the caterer has the timeline, seating plans and dietary requirements.
Who Runs My Food?
The caterer will be expected to supply staff for food running and clearing.
Who Does The Reception Drinks Or Toast Drinks?
We will run all elements of drink service and supply all the staff for you.
Who Supplies The Glassware For The Tables?
We will supply all glassware as needed. You are welcome to bring your own if you wish to for aesthetic reasons but those glasses will be your responsibility to clean and manage.
Who Manages My DJ, Band Or Music?
We will require their details and will have some element of contact including ensuring they do not exceed our decibel level. However, we would expect the master of ceremonies to be their main point of contact.
Who Breaks Down My Decorations?
We recommend having a small team of people to do this for you, or you can pay for our Break Down Service, which saves you the hassle.
Who Cleans The Kitchen?
The caterer is responsible for leaving the kitchen the way they found it.
When Can I Collect Anything I Have Stored?
Depending on the day of your booking you may be able to collect the next day. Otherwise, Monday to Friday between 8am and 5pm.
All other days must be arranged with the venue manager.
All decorations and other items can be stored at the venue for a maximum of 7 days.
What Do You Do With Lost Property?
We will always keep lost property safe for you and you will be informed if we find anything. We can hold this for up to 1 month before it will be donated to charity if uncollected.
hout the day, this will be monitored closely by our venue manager.